FAQ'S

We offer a variety of unit sizes to fit everything from a few boxes to full household or business storage. Whether you need a small unit for seasonal items or a larger space for furniture and equipment, we have options to meet your needs.

No problem at all! If your storage needs change, we’re happy to help you transfer to a larger or smaller unit, based on availability.

Yes! We offer climate-controlled units designed to help protect sensitive items from extreme temperatures and humidity.

Customers have convenient access to their storage units daily from 6:00 AM to 10:00 PM using secure keypad entry.

No, our storage units do not have electrical outlets inside the units.

Yes, we offer outdoor storage for RVs, campers, trailers, and other vehicles.

Our facility has 24/7 camera surveillance and is fully enclosed with a chain-link fence and secured with keypad access using personalized entry codes, helping provide peace of mind for our customers.

For the safety of our customers and facility, the following items may not be stored in our units:

• Hazardous or flammable materials (gasoline, propane tanks, fireworks, chemicals, etc.)
• Explosives, ammunition, or firearms
• Perishable food items or anything that could spoil
• Living or deceased plants or animals
• Stolen or illegal items
• Toxic, radioactive, or biohazardous materials
• Anything that emits strong odors or could attract pests

If you’re unsure whether an item is allowed, please contact us before storing it. We’re always happy to help clarify and make sure your belongings—and our facility—remain safe.

Renting a unit is easy! You can contact us directly or visit our facility, and our team will help you choose the right unit size and complete the rental process.

No. We offer flexible, month-to-month rentals with no long-term commitment required.

Locks are not included, but we sell storage locks on-site for your convenience.

When you’re ready to move out, please notify us in advance, remove all belongings from your unit, and leave the unit clean and empty. Once inspected, your rental will be closed.

You can update your account information by contacting our office, and we’ll be happy to assist you.

Yes! Automatic payments are available to make paying your rent easy and worry-free.

Monthly rent can be paid using approved payment methods set up through your account. Please contact us if you need help with payment options.

Late payments may be subject to late fees and restricted access until the account is brought current. Please contact us as soon as possible if you anticipate a delay, after 30 days you will be considered in Lien and your unit will be put up for auction if not paid.

While property protection is not required, we strongly recommend it to help protect your belongings while in storage. We will provide you with Safestor insurance at additional cost to protect your items.

Property protection costs vary depending on the coverage level you choose. Our team can help explain available options.

The amount of coverage you need depends on the value of the items you’re storing. We recommend choosing coverage that reflects the replacement value of your belongings.

You can cancel your property protection by contacting our office. Changes typically take effect according to policy terms.

Although all premises are professionally treated with pest control we also recommend:

• Store items in sealed plastic bins
• Avoid storing food or perishables
• Elevate items off the floor when possible
• Keep your unit organized and clean
• Use pest deterrents designed for storage use